Lockdales' Shipping Policy
Lots purchased on behalf of postal and internet bidders will be forwarded by the most practical method at the risk of the purchaser. Postage, packing, freight and insurance costs shall be borne by the purchaser.
INVOICE & PAYMENT: Successful postal & internet bidders will be sent a Pro Forma invoice after the sale with details of payment methods. All invoices must be paid within seven days of the sale or the lot(s) may be deemed in default and any subsequent loss incurred on resale becomes the responsibility of the bidder.
COLLECTION: If purchases are not collected, or postal arrangements made during a period of 3 weeks after the auction we reserve the right to charge storage fees based on the size and value of items.
RETURNS POLICY: Please inspect all lots purchased upon collection or postal receipt. Returns can only be made within 7 days of receipt, with written explanation of the reasons why. Items can only be returned if significantly mis-described, or if proven to be inauthentic when sold as genuine.
Bulk lots cannot be returned, thus we strongly advise the viewing of such lots in person. The nature of what constitutes a 'bulk lot' is determined at Lockdales' discretion. Returned lots will only be accepted if returned in the same condition they were received in.
'Sold a/f' = Sold As Found / Sold As Seen. Item cannot be returned.
We do not refund postal charges.
*We do not accept any returns on specifically German medals and militaria. These items are considered sold 'as seen' and should only be bought in full knowledge and acceptance of these terms.